Ben Anetoh: GIGL Building a robust logistics network in emerging markets

The Future of Logistics: How Last Mile Delivery Software is Transforming the Delivery Experience

Freight companies that successfully balance technology with hands-on expertise will likely set the standard for reliability and innovation in Australia’s transport sector. By embracing this balanced approach, INH Transport and similar companies lead the way in creating a future where technology and human capability work together to deliver high-quality service and maintain industry standards. The Australian transport industry is undergoing transformative changes, with technology playing an increasing role in streamlining logistics, improving safety, and supporting sustainability. Freight companies across Australia are integrating advanced digital tools to manage operations more efficiently, yet this shift also raises questions about the balance between technological automation and human expertise in a highly interactive industry.

To do this, you must put all the required things in place to get an efficient, effective, and knowledgeable workforce. After that, you want to implement adequate training depending on each staff member’s level of expertise. With proper training, you can increase the local workforce’s knowledge of how best to run the logistics operations. Once a business workforce is well-trained, they can be sure of not just operational efficiency but the overall growth and success of logistics operations in an emerging market. Technology such as the Internet of Things, AI, blockchain, and big data helps track and manage goods, increase transparency and enhance customer experience.

By mid-century, climate disruption to global supply chains could lead to up to $25 trillion in net losses. As a business owner looking to expand their reach, having efficient and capable logistics is necessary for success. In this article, you will learn what it means to build a robust logistics network and detailed steps on how to build one for your business. Both Vawdrey and Hawk Logistics share core values in their business approaches, placing immense importance on domestic production, ambitions for long-term growth and customer service. Miguel views Vawdrey as a diligent business partner which takes care of its clients through every step of the process, from product purchasing to aftersales care.

Cyber-attacks on major logistics firms in recent years have highlighted the vulnerabilities within digital freight systems, underscoring the importance of strong cybersecurity practices. A single breach can halt operations, affect customer trust, and result in significant financial loss. Ang, who worked in every aspect of the business during its early days, emphasizes the importance of practical, tech-driven solutions. This focus on technology has allowed GoBolt to maintain high service quality while scaling across North America. The company has also invested in infrastructure in Ho Chi Minh City, the central city of Danang, and Hanoi.

This investment has paid off, with the company achieving over 90% uptime on its EV fleet, a crucial metric for maintaining cost efficiency. Additionally, automated dispatching systems ensure that deliveries are assigned to the most suitable vehicles and drivers based on various factors, such as location and capacity. You can foun additiona information about ai customer service and artificial intelligence and NLP. Customer communication tools are also integral to this software, allowing companies to send timely updates and notifications about delivery status, further improving the customer experience. To adapt, e-commerce platforms must move beyond a singular focus on sales volume, shifting toward enhancing user experience and building long-term value.

By analysing these with AI, clients benefit from continuous monitoring, allowing them to track and enhance systems with ease. Nova Post’s parcel lockers are located in shopping centers, petrol stations, and residential buildings, allowing customers to send and receive parcels 24/7. The company importance of customer service in logistics introduced the option to send parcels via APMs during the war in Ukraine, responding to the growing demand for self-service options. Customers can manage parcel deliveries online through a variety of digital tools, such as Nova Post’s website, a multilingual mobile app, or a business account.

More importantly, human resources assessment helps with employment and workforce planning for your logistics operation in the market. It is important to know the knowledge gap of the individuals in the area and how well they will help your logistics operation run smoothly. “We always strive for the best specs in our equipment because that is how we bring value to our customers,” he says. “For example, our E-Max Air-Weigh digital weighing system enables drivers to check the payload weight of what customers are loading, giving them control and knowledge of the freight and making sure we’re safe and compliant.

Different needs require different solutions

“The core value of this technology lies in cultivating a culture of continuous technological and operational improvement. ABeam’s clients have become proficient in running proactive simulations, empowering them to swiftly respond to global logistics market shifts. Digital twins are designed for constant monitoring and adjustments to suit the dynamic business landscape, which is particularly beneficial in Vietnam’s fast-paced market,” added Wake. Air Logistics Group marks a remarkable journey from its humble beginnings as a single office to a global network spanning 57 countries. With employees worldwide, the company is poised to open its 100th office, demonstrating its unwavering commitment to growth and expansion. Throughout its three-decade history, Air Logistics has fostered strong partnerships with airlines worldwide, built on a foundation of trust, customer service, and integrity.

In fact Europe’s second largest network is not in the UK, France, Germany or the Nordics, but in Ukraine. Vietnam’s logistics industry needs to address bottlenecks such as congestion, delays, and high costs to create a breakthrough. Tran Thanh Hai, deputy director of the Agency of Foreign Trade under the Ministry of Industry and Trade, spoke with VIR’s Hai Yen about the keys to reducing logistics costs.

Air Logistics Group marks 30 years of air cargo excellence

From its beginnings in consumer storage, GoBolt has evolved into a leader in the logistics space by leveraging technology to provide seamless, efficient, and sustainable services across North America. As sustainable development becomes a mandate to operate in the logistics industry, companies are stepping up their efforts to green their operations. Accelerating transport infrastructure connections and investing in the development of logistics centres is the key to helping reduce logistics costs and increasing competitiveness for businesses. At the summit, Eric Herding, managing director of DSV Air and Sea Vietnam, emphasised that IT personnel, process changes, and data quality all drive the digital transformation process. The success rates of digital transformation projects vary, so the most crucial aspect lies in the human mindset,” Herding said. Dawkins emphasised the importance of embracing technology to enhance sales, monitor market trends, and provide rapid quote response times.

APMs offer a solution that addresses this shift, allowing consumers to pick up their packages at their convenience without waiting for a courier. This added flexibility is one reason APMs are becoming a critical component of the logistics chain. Data insights also present opportunities for freight companies to reduce waste, allocate resources more effectively, and prioritise safety in their operations. By analysing information on road conditions, fuel consumption, and vehicle performance, companies can better support their drivers and ensure sustainable, efficient operations. However, the cost of TMS can be substantial, especially for smaller or newer freight companies. Cloud-based systems offer a more affordable entry point by lowering upfront infrastructure costs, and they typically charge on a per-load basis.

“With 40,000 employees nationwide, Viettel Post has undergone digital transformation across all operations using IoT tools, with investments in advanced IoT devices and IoT training for employees. “Because of our long history as a world-leading provider of transport solutions, Scania can present complete charging solutions for heavy-duty vehicles that are tailored to what the customers need – today and tomorrow,” says Milosavljevic. Scania’s charging solutions offer the full spectrum of what’s needed to support all customers in their electrification journey. By reducing the need for door-to-door deliveries, APMs help cut down on carbon emissions and reduce traffic congestion. This makes them an attractive option for companies looking to lower their environmental footprint while continuing to serve an increasingly e-commerce-driven consumer base.

Our approach is measuring the transport process in line with the global sustainability standards, and measuring aircraft emissions, load factors, routes, and more to find a baseline index for optimisation. We are still exploring different ways to optimise our operations towards green logistics,” he said. GIG Logistics is a logistics partner you can trust to help you build a robust logistics network in emerging markets. They have the expertise, and they are a tech-driven company that will help you manage your logistics operation with tech-driven solutions. Implement Compliance and Risk Management Systems

If you plan on building an efficient distribution network for your business in emerging markets, it is important to have functional compliance and risk management systems. Start by familiarizing yourself with the regulatory environment, including trade laws, environmental standards, and customs restrictions.

Understanding the market will help you make better decisions on the type of product you have that will thrive and prepare you for packaging style, logistics strategies, and the best pricing strategy to implement in the market. When it comes to logistics, understanding the market helps you determine the best transportation mode for distributing your products. From founding friends and growing employees to established partnerships with key industry players like Vawdrey, the company’s personal investments in those around it have seemingly paid off at every turn. Hawk Logistics’ rapid expansion and subsequent management restructuring has become something of a watershed moment. He acknowledged that there is a current focus on China exporting goods to the Vietnamese market at very low prices.

Assess Available Infrastructure and Resources

Once you understand how an emerging market works, the next step is to assess the available infrastructure and resources. This assessment includes evaluating current transportation networks, warehousing facilities, technology, and human resources to build a proper distribution network. Assessing the transportation network means checking out how the roads, the seaport, and other transport systems work. GoBolt’s electric vehicles not only reduce carbon emissions but also offer a quieter, more efficient solution for last-mile deliveries in residential areas. The company has invested heavily in technology to support its EV fleet, with route optimization algorithms ensuring that uptime remains high.

As Vietnam’s rapidly evolving market presents abundant opportunities, ABeam’s mission is to help clients continuously innovate and adapt to the challenging logistics landscape. While everyone knows the supply chain is built on relationships, those relationships have become harder to develop as traditional networking ChatGPT at local transportation club gatherings has been largely displaced by internet-enabled communications networks. “Now everything’s automated, managed by AI, with self-driving vehicles, tractor locations, customer service chatbots, and we can all manage the drivers’ performance, with no more paper logbooks,” she said.

The rapid expansion of APM networks across Europe signals not just a response to modern consumer demands, but a fundamental transformation in the logistics landscape. By providing a more flexible, convenient, and sustainable alternative to traditional courier services, APMs are poised to redefine parcel delivery for the future. Moreover, in the case of Ukraine, APM’s have become a real lifeline to the civilian population. Instead of car couriers visiting the APMs multiple times per day, parcels are delivered by the same trucks that supply the branches, and branch employees handle the lockers. This integration allows Nova Post to offer even more convenience to customers while optimizing its logistics network.

As e-commerce continues to grow at an unprecedented rate, so does the demand for efficient last mile delivery services. According to various industry reports, last mile delivery accounts for a significant portion of total shipping costs, often exceeding 50% of the overall logistics expense. Technology is playing an increasingly essential role in the Australian transport industry, offering freight companies tools to improve efficiency, safety, and collaboration. However, as companies like INH Transport have shown, technology should be integrated thoughtfully, with careful attention to cybersecurity, human oversight, and financial feasibility. For many freight companies, a Transport Management System (TMS) is a significant investment that can streamline operations, but not every business is ready for it from the start.

“Digital transformation and the pursuit of a green port model is a long-term strategic journey. Rather than focusing solely on ambitious targets, we prioritise impactful projects that build trust with both businesses and customers,” Phong added. The adoption of technology and digital transformation for smart ports involves multiple stakeholders, including not only port operators but also import-export businesses, shipping lines, regulatory authorities, and customs.

They just need to install solar panels on the roofs of warehouses, logistics facilities, and sorting and selecting centres to solve the energy problem. “To develop green ports, Gemalink has invested in energy-saving devices while installing solar energy across its warehouse system. The company is also planting forests in the Mekong Delta province of Vinh Long to obtain green finance. In May, we signed a sustainability-linked loan with HSBC, marking another green step in the development plan,” Phong said. It is also important to know the warehousing facilities available, their size, and where they are located to help you decide how many goods you can import and store. Since technology is important in modern logistics, you should also learn how to maximize the available technological resources in the market to boost your logistics operation.

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One key feature, the “site-wide promotion” tool, leverages a “paid-free linkage” mechanism, where AI identifies user intent and applies precise tags, delivering more predictable ROI for merchants. During this year’s June 18 shopping festival, over 1.5 million products saw a 65% increase in GMV within seven days of investment due to this promotion. Long-time e-commerce rival group Taobao and Tmall and JD have taken an unexpected step this year, putting aside their differences to “break down walls” to expand the market while seeking to enhance consumer satisfaction. On October 16, JD Logistics announced a partnership with Taobao Group, marking a major shift in China’s e-commerce landscape. Through this collaboration, JD Logistics will be fully integrated into the Taobao and Tmall platforms, allowing merchants to select JD Logistics as their service provider.

Douyin’s pre-Double Eleven report, released on October 18, highlighted the momentum of live-streaming e-commerce. Between October 8 and 17, 52 brands exceeded 100 million yuan in sales, while 323 live-streaming rooms surpassed RMB 10 million in revenue. According to its semi-annual report, revenue from JD Logistics’ external customers reached RMB 59.9 billion—an 11.2% increase year-over-year—accounting for nearly 70% of its total revenue. World and Middle East business and financial news, Stocks, Currencies, Market Data, Research, Weather and other data. With conditions shifting daily, Nova Post had to keep its finger on the pulse to make fast yet balanced decisions. For example, when it became clear that power outages would be an ongoing problem, the company rapidly upgraded its APM network with rechargeable batteries, ensuring the system could continue to operate even in the event of blackouts.

For established freight companies, the long-term benefits often justify these expenses, while newer companies may find it prudent to carefully assess whether a TMS aligns with their current operational needs and growth projections. Emerging markets have gradually become attractive grounds for new and developing businesses. If you’re a business owner going into this space, one important thing to have in place is a robust logistics network. Vietnam’s logistics sector has emerged as one of the fastest-growing industries globally, driving an influx of foreign companies entering the market. To attract even more funding, the country has developed key ports and transportation corridors in localities like Haiphong and Cai Mep, significantly enhancing throughput and vessel capacity.

Businesses can leverage performance metrics and key performance indicators (KPIs) to analyze their delivery processes. Predictive analytics enables companies to forecast demand trends, allowing ChatGPT App them to prepare for peak seasons and adjust their operations accordingly. This data-driven approach not only improves efficiency but also enhances decision-making across the organization.

These digital solutions provide flexibility and convenience for individuals and businesses alike, making it easy to place orders without visiting a physical location. Implementing policies to support businesses in innovation, along with promoting digital transformation, will be an important factor in attracting investment. Limitations including overloaded airports, limited waterway transportation, and heavy dependence on roads also contribute to affecting consumer spending and investment decisions. “Implementing policies to support businesses in technological innovation, along with promoting digital transformation, will be an important factor in attracting investment. Infrastructure limitations including overloaded airports, limited waterway transportation and heavy dependence on roads also contribute to affecting consumer spending to the investment decision,” he added. While the benefits of digital transformation are substantial, the industry must remember that human skills and judgment are irreplaceable assets.

We are focusing on waterway systems and ports to enhance this, and it is also like other industries such as garments and textiles, in which we need to have quality control for labour conditions. Vietnam SuperPort, jointly developed by Singapore’s YCH Group and Vietnam’s T&T Group, aspires to become Southeast Asia’s first net-zero multimodal logistics port by 2040, thereby contributing to Vietnam’s efforts to achieve net-zero emissions goals. Ashish Kapur, regional head of Cargo for Southeast Asia at Cathay Cargo, said the group upheld responsibility for the environment and had made commitments to sustainable operations. To facilitate this, it has implemented several practical initiatives at Cathay Cargo Terminal in Hong Kong. Thanks to these efforts, its ports have been recognised as green by the Vietnam Maritime Administration and have been granted the Green Port Award System by the APEC Port Services Network. As of 2018, all Hawk Logistics fleet vehicles have included fatigue-monitoring software which ensures drivers are fully attentive behind the wheel.

Consequently, digital transformation plays a crucial role in helping enterprises remain competitive in an industry rich with opportunities yet fraught with challenges. Green and smart logistics are essential in the development of Vietnam’s logistics industry. It should be a high priority project on the government’s agenda, given that the population is growing and there’s a great demand for energy and more efficient use of energy.

• By consolidating various operations into one platform, TMS technology improves efficiency and helps companies make data-driven decisions.
• As sustainable development becomes a mandate to operate in the logistics industry, companies are stepping up their efforts to green their operations.
• As a business owner already handling a lot in your business, the task of creating a strong and big distribution network in an emerging market can be difficult.
• This investment has paid off, with the company achieving over 90% uptime on its EV fleet, a crucial metric for maintaining cost efficiency.
• In 2019, the company made a significant pivot towards 3PL and last mile logistics, focusing on enterprise-level services.

Post-transformation, the company introduced robotics in operations, significantly increasing productivity in sorting areas, as robots operate around the clock in warehouses, cutting delivery costs by roughly 40 per cent. Digital Twins are designed for constant monitoring and adjustments to suit the dynamic business landscape, which is particularly beneficial in Vietnam’s fast-paced market,” added Yoshihiro Wake. Here, Scania’s analyses include factors such as type of vehicles, routes, shifts and payload, but also energy demands and capacity on site. The need for versatile and reliable transportation options is growing due to increasing dependent on sustainable urban mobility.

Clients can send items across Spain, to other European countries, or directly to and from Ukraine. Nova Post has six postal branches in Spain — in Barcelona, Valencia, Alicante, Torrevieja, and Malaga — and delivers to 13,380 partner parcel lockers, 1,346 APM points, or directly to any address via courier. Nova Post’s ongoing expansion of its APM network reflects its commitment to innovation and customer satisfaction. As consumer demand for flexible delivery options rises, especially in urban areas, the role of APMs will continue to grow. Another vital lesson has been the importance of building strong relationships with stakeholders. Transparent communication and careful planning, including for worst-case scenarios, have become central to Nova Post’s strategy.

Integrated logistics software provides comprehensive solutions that manage various aspects of the supply chain, while standalone applications focus specifically on the last mile process. Understanding the current landscape of last mile delivery is essential to appreciate how software solutions are reshaping the industry. The last mile process is characterized by multiple touchpoints, each with its complexities.

The company’s proprietary technology platform plays a critical role in this seamless integration. Companies are increasingly exploring eco-friendly delivery solutions, such as electric vehicles, to reduce their carbon footprint. By investing in greener delivery options, businesses can not only contribute to environmental sustainability but also appeal to environmentally conscious consumers. By optimizing delivery routes, companies can significantly reduce fuel consumption and operational costs. This improved efficiency allows businesses to allocate resources more effectively, ensuring that deliveries are made on time and within budget. Cloud-based platforms offer flexibility and scalability, enabling companies to access their logistics data from anywhere and integrate with other systems.

As autumn unfolds, the Chinese internet is abuzz with anticipation for the year’s biggest shopping event—Double Eleven. Unlike in the past, this year’s shopping festival launched long before November, as a way for major e-commerce platforms to extend their presale periods. In fact, the constant stream of discounts and sales throughout the year has made consumers less enthusiastic about Double Eleven deals, challenging merchants to draw in shoppers with more than just price cuts. Voted Spain‘s number one expat newspaper and ‘second in the world’, by 27,000 people polled by UK marketing group Tesca. Local news, in particular, from the Costa del Sol, Andalucia, Alicante, Murcia and Mallorca, plus national news from around Spain. Eric Herding, managing director of DSV Air & Sea Vietnam, emphasised that Scope 1 and 2 are for warehouses and facilities, which are under the control of businesses.

The best way to implement compliance in your logistics operations is to initiate internal audits and regular staff training to ensure that they follow the regulations. With risk systems in place, businesses can easily pinpoint faults in operation, which means a risk management system in your logistics operation will help prevent and reduce errors and inefficiency. Adaptability is key to long-term success in emerging markets, as it protects logistics operations from interruptions and legal challenges. To address these pressing issues, many logistics companies are turning to last mile delivery software. This type of software encompasses a range of tools and technologies designed to optimize the delivery process from start to finish.